Frequently Asked Questions
What size diaper bag do I need?
It depends on your routine. A medium-sized bag works for daily use, while a large diaper bag or backpack is ideal for travel, twins, or full-day outings.
Can I fit everything for two kids in one diaper bag?
Our large diaper bags and backpacks are designed to hold supplies for more than one child. Multiple compartments help you stay organized for both babies and toddlers.
Do you have large diaper bags for travel or all-day use?
Yes, we offer 30L large diaper bags (CRUZ collection) designed for all-day outings or travel. With multiple compartments, they fit everything from diapers and bottles to toys and clothes.
What’s the best large diaper bag backpack you offer?
Cruz in black color is our best selling
large diaper bag backpack and it includes 30L of space, insulated bottle holders, USB charging ports, and loads of space, making it a favorite among Canadian parents.
Are the bags comfortable for long wear?
Yes! Our diaper backpack styles are padded, ergonomic, and lightweight even when fully packed so you can wear them for hours without discomfort.
Are the bottle holders insulated?
Yes, the baby bottle compartments are insulated to keep bottles either warm or cool during travel.
Which wet wipes fit in the side pocket?
Soft-pack wet wipes that can be folded fit best. Hard shell containers are not recommended. Pocket dimensions are 17 cm (H) x 12 cm (W) x 9 cm (D).
What’s a diaper bag backpack and how is it different?
A diaper bag backpack is a hands-free option that distributes weight evenly across your shoulders. It’s great for active parents who want comfort without sacrificing storage.
Do you offer diaper bags with a changing station?
Yes! We offer diaper bags with changing station which includes a built-in foldable changing pad for quick diaper changes anywhere, anytime.
Is the diaper bag machine washable?
No, but it's made from water-resistant fabric that’s easy to wipe clean.
Are your diaper bags water-resistant?
Yes, most of our diaper bags are made with water-resistant fabric to protect your baby’s essentials from spills, rain, or accidents on the go.
How quickly can I get delivery in Toronto?
Standard shipping to Toronto takes 2–5 business days. Need it faster? Choose Xpresspost at checkout for delivery within 2–3 business days.
Do your diaper bags come with stroller straps?
Many of our diaper bags include built-in or detachable stroller straps, making it easy to hang your bag securely and free up your shoulders.
What’s the best diaper bag in Canada for newborns?
Looking for a diaper bag for newborns in Canada? Our infant diaper bags come with dedicated bottle pockets, soft interiors, and space for changing pads and are ideal for new parents.
Do your diaper bags work for dads too?
Absolutely. We offer neutral and sleek styles like black or grey diaper backpacks that are perfect for dads without compromising function or design.
How does the USB charging port work?
The built-in USB port connects to your own portable power bank (not included). Keep your phone charged on the go without digging through your bag.
Do you carry diaper bags in black and gender neutral colors?
Yes, our collection includes sleek black diaper bags that are modern, stylish, and gender-neutral. Perfect for everyone.
How easy is it to clean the diaper bags?
All our diaper bags are wipe-clean, designed to handle spills, leaks, and daily messes easily. Click
Here to check out our guide to keep your bag clean.
How long will a diaper bag last me?
Our premium-quality diaper bags are built to last for years. With durable stitching, zippers, and fabric, they’ll go the distance from newborn to toddler and beyond.
Do your diaper bags come with a warranty?
Our diaper bags come with a lifetime warranty. If there’s a defect in materials or stitching, we’ll make it right.
Can I use these bags as travel bags later on?
Definitely. Many parents continue to use our bags as travel backpacks or carry-ons even after the diapering years—thanks to the smart storage design.
What if I don’t like the bag? Do you offer returns?
No worries, we offer easy returns. If your diaper bag doesn’t work for you, you can send it back within our return window.
Can I get notified when this item is back in stock?
Yes! Email us at support@lovatte.com to join our restock notification list and be the first to know when the item is available for pre-order.